About — Illume Consulting

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Welcome to illume

Where mission-driven work meets thoughtful systems design.

Strong systems strengthen impact. With a blend of nonprofit experience and Salesforce mastery, we design solutions that bring clarity to complex work, illuminate insights, and empower teams to steward their own data with confidence.

Our philosophy is rooted in simplicity, sustainability, and service. We build with intention. We collaborate with care. And we ensure your technology supports the people who use it, today and for years to come.

Our Expertise

nonprofit & salesforce insight

Our team brings both nonprofit operational insight and deep Salesforce expertise to every engagement. This dual vantage point allows us to design systems that are technically sound, user-friendly, and aligned with how mission-driven teams actually work.

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“Nora and the Illume team have been exceptional partners in our Salesforce implementation at NobleReach Foundation. Their thorough approach, strategic thinking, and deep technical expertise have been invaluable as we've navigated complex requirements across our scholars, education, and innovation programs. What stands out most is their ability to translate our mission-driven needs into practical, scalable solutions, whether we're implementing Agentforce capabilities, optimizing our workflows, or tackling technical debt. The team is collaborative, responsive, and genuinely invested in our success. I highly recommend Illume to any mission-driven organization looking for a Salesforce partner who brings both technical excellence and strategic clarity.”

— Rabi Chitrakar, NobleReach Foundation
“We had an amazing experience working with Illume Consulting. Nora partnered closely with our team to design a Salesforce implementation plan that tackled one of our biggest challenges - managing contacts - head on. Her rich experience working with organizations like ours brought proven best practices to the table, resulting in streamlined processes, improved data hygiene, and a much more reliable system. She is incredibly thoughtful, deeply knowledgeable, and genuinely easy to work with. The impact of Illume's work continues to benefit our organization.”

— Hao Lyu, Robin Hood Foundation
“Nora and her team at Illume have been incredible partners in building out Salesforce for our organization. Nora brings deep knowledge and expertise with a lovely personable, patient, and flexible personality to help us balance shifting timelines with clear deadlines. Illume has a unique ability to meet us in the season we’re in, guiding our short-term needs while thoughtfully planning for the future. I highly recommend Illume to any organization seeking a thoughtful and effective Salesforce partner.”

— Jess Post, LearnerStudio

Our Guiding Principles

Start with Clarity

We begin every engagement by understanding your work at its core. Our solutions are built from a clear, thoughtful foundation so your system grows with intention.
Design for Evolution

Your organization will evolve, and your technology should evolve with you! We design scalable, adaptable systems that support your long-term vision.
Honor the Big Picture

Salesforce should amplify your mission, not complicate it. Every workflow, feature, and integration is designed in service of your strategy and impact.
Empower the Humans

Technology is only powerful when your team feels confident using it. Training and knowledge transfer are woven into every engagement.